Agents

An expert agent for every task.

Each agent serves a single part of your operation, with a defined scope, permissions that you approve, and a record of everything they did.

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The team

One agent per job, not an assistant for everything.

Grupal divides the operation among specialists: each one handles its part and returns the result to the system.

Chat Agent Chat / Sales

I respond in seconds with your catalog and your schedule, and I step aside when someone from the team enters.

 Contacts Agent Contacts

I convert an unknown number into a file with history, labels and an assigned owner.

 Deals Agent Deals

I open the card with courage and move it by stage, but winning and losing is not my concern.

 Calendar Agent Scheduling

Schedule where it really fits: person, branch and resource, with the actual duration of the service.

 Reminders Agent Follow-up

I remember the appointment before it is forgotten and come back for the client who stopped coming.

 Forms Agent Forms

I ask for what's missing through the chat and I save it where it goes, not in the thread.

 Tags Agent Data

I classify with your taxonomy so that the month closes with a diagnosis, not with impressions.

 Notifications Agent Alerts

Alerts that point inward: to the owner, with the context, and I leave it on record.

 Configuration Agent Configuration

I ask you how your business works and I propose the configuration; save is up to you.
Scope

What does each one touch, and what doesn't.

The scope is declared tool by tool. What is left out is not executed: it stops and asks for approval.

Chat AgentChat / Sales
Personality

You write the voice, once.

You define how your business speaks and what it cannot say. All agents use that same voice, in whatever channel and in the lead's language.

Tone and style

You write it: direct or warm, formal or yours, with or without emojis. The agent talks like this on all channels.

Rules that cannot be broken

What you should never do: give prices outside the catalogue, promise delivery times, insist more than once.

Auto language

You don't configure languages. Each agent responds in the language in which the lead wrote to them.

Reply in
SpanishEnglishPortugueseFrenchGermanItalian

Detected from the first message, without you configuring anything.

Sandbox

Try it before you talk to a client.

You talk to the agent as if you were the lead, with your catalog and your real calendars, without spending messages or touching a record. When it is the way you want, you publish it on the channel.

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Permissions Chat Agent
Opportunity boards3/7
Writing on boards2/7
Schedulable calendars4/5
Win/lose0/7

Sandbox permissions are the same as production permissions.

Try it before you talk to a client.

In Sandbox you talk first, with your prices and your real schedules. It goes live when it convinces you.

See your operation