Channel WhatsApp Business API

Your number. The official API. No personal cell phones.

Grupal runs on the official WhatsApp Business API with your own number and a business verified by Meta. It is not a phone connected through a QR code: it is the formal channel, with history that stays with the company.

MR
Mariana RuizTomorrow at five works for me.
RS
Rodrigo SalasWhat packages do you offer?
PV
Paulina VeraThanks for the help.
Mariana RuizWhatsApp

Do you have availability for a cleaning this week?

Chat AgentTomorrow at 5:00 pm or Thursday at 11:00 am.

Tomorrow at five works for me.

Owner · Laura Méndez Take over conversation
How to connect

Four steps, once.

The part that depends on Meta has its times: business verification and template approval are reviewed by Meta, not us.

  1. 01
    You connect your number

    The same one you already use or a new one. Register in the official WhatsApp Business API in the name of your company, not someone's cell phone.

  2. 02
    Meta verifies the business

    Visible name, category and company information. When finished, your profile appears verified in the conversation.

  3. 03
    Templates are approved

    Messages sent outside of the 24-hour window require a Meta-approved template. Grupal assembles them and sends them for inspection.

  4. 04
    Agents go live

    First in Sandbox, with your catalog and your real calendars but without spending messages. When it looks the way you want, it is published on the channel.

What changes

What the official channel gives you and a cell phone does not.

The channel where your client already writes to you, made formal.

Your number is still yours. We accompany you in the registration with Meta and you remain operating.

See all five modules