Two people write on the same calendar without seeing each other, and the customer arrives for a slot that is already occupied.
Module ·Calendar and appointments
Quotes fall where they really fit.
Calendars per person, per branch and per resource, with scheduleable services, real durations and weekly schedules. The agent schedules within that, never outside.
Mon 12Tue 13Wed 14Thu 15Fri 16Dr. Ruiz17:00Dr. PeñaChair 2
Three things that are made by hand today.
"What time do you have?", "let me see," "I'll confirm." Half an hour to schedule a thirty-minute appointment.
Nobody measures no-shows, so nothing can be done to lower them.
What you are seeing.
Mon 12Tue 13Wed 14Thu 15Fri 16Dr. Ruiz17:00Dr. PeñaChair 2
- 01Weekly schedules
Days, ranges and exceptions by resource. What is outside is not offered.
- 02Appointment Statuses
Proposed, confirmed, rescheduled, attended, did not attend: the no-show can be measured.
- 03WhatsApp reminder
Confirmation and 24-hour reminder with approved template.
- 04Internal notice
The owner receives the new appointment, change or cancellation by email.
How the agent uses it. How your team uses it.
It's the same screen and the same record. It changes who acts.
Tomorrow at 5 is fine for me.
DecideCross-check the service duration against the resource and branch calendars.
RunBook the appointment, confirm it in chat and schedule the 24-hour reminder.
Laura, front desk
Move the quote to another chair by dragging it; The patient receives the notice and the status remains rescheduled.
Everything is left in the log with name and time, just as if an agent did it.
The operations where this module makes the difference.
Clinics and offices
Dental, aesthetics, veterinary, physiotherapy
The receptionist cannot cover the front desk and WhatsApp at the same time.
View operation →Services by appointment
Hairdressers, barbershops, spas, nails, tattoos
Sunday's DM is answered on Tuesday, when the client has already gone elsewhere.
View operation →Scheduling no longer depends on who is free to answer.
Load it with your schedules, your branches, and your resources, and see how many appointments it can actually fit.
See all five modules