Starter
To start taking care of everything that comes in without hiring anyone else.
- Complete core, no user limit
- Your own number with the official Meta API
- Studios and Sandbox included
The plan covers the conversations for the month and the entire product. Calendar, Forms and Advanced security are activated separately, when your operation needs them.
To start taking care of everything that comes in without hiring anyone else.
For operations with a constant flow of leads and appointments.
For multiple branches, multiple dashboards, and multiple teams.
WhatsApp Business API inbox, real-time thread, media with transcription and human takeover.
Personalities, playbooks, permissions per tool and Sandbox to test without spending conversations.
Contact-first directory, profile in seven tabs, assignable manager and typed labels.
Kanban boards with configurable columns, value and currency, and movement with tiered permissions.
Conversational configuration of each module, with Changes panel and rewind in turn.
Twelve indicators against the previous period, multi-organization support, roles and two-step verification for every user.
Calendars by branch, user and resource, schedulable services, weekly schedules, confirmations and appointment reminders.
Reusable templates with nine types of question, steps, signature and capture pinned to contact, appointment or opportunity.
Mandatory two-step verification for the whole team, inactivity sign-out and an access log with filters, CSV export and per-contact history. Required for healthcare accounts. Ask us and we activate it in your organization. See what it includes
If the month goes over plan, each additional conversation consumes one credit. A credit is equivalent to a conversation: without surprises or service interruptions.
Prices in Mexican pesos, before VAT. A conversation is a 24-hour window with the same contact, as defined by the WhatsApp API. View monthly usage in Account Status.
| Starter | Growth | Scale | |
|---|---|---|---|
| Conversations included | 500 | 1,500 | 3,000 |
| Team users | No limit | No limit | No limit |
| Your team of agents | Included | Included | Included |
| Chat, Contacts, Opportunities | Included | Included | Included |
| Labels, Templates, Notifications | Included | Included | Included |
| Studios and Overview | Included | Included | Included |
| Sandbox | Including | Including | Including |
| Two-step verification per user | Included | Included | Included |
| Calendarextra module | +$1,500 / month | +$1,500 / month | +$1,500 / month |
| Formsextra module | +$1,000 / month | +$1,000 / month | +$1,000 / month |
| Advanced securityadd-on | +$1,000 / month | +$1,000 / month | +$1,000 / month |
| Extra conversationscredit | $8 c/u | $8 c/u | $8 c/u |
Prices in Mexican pesos, without VAT.
A 24-hour window with the same contact, the same as in the WhatsApp API. It opens when someone writes and it doesn't matter how many messages are exchanged within it: if a client sends thirty messages in those 24 hours, it is a conversation. The next day, a new message opens another one.
Each additional conversation consumes a credit of $8 MXN. The service is not cut off or messages are left unanswered: the month's consumption is seen in the Account Status.
Because not every operation schedules appointments or captures paperwork. A support SaaS can run on the core; a clinic needs both. Separate modules keep you from paying for what you do not use.
For now it is not purchased from the app: ask us and we activate it in your organization. A clinic that wants to operate as a healthcare account needs it first, because it is required to activate one.
No. Any user can turn it on for free on their account. What is part of Advanced security is requiring it for the whole team, along with inactivity sign-out and the access log.
No. The plan does not limit how many people on your team use the inbox. Billing is based on customer conversations.
There is no implementation project: configuration is done by talking to the Configuration Agent in the Studios. What does have other times is the verification of the business in Meta.
Yes, at any time. If your high season is March, you go up in March and go down after.
Don't know which one you get? Tell us how many conversations you handle per month and we'll tell you.
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